Privacy policy
Last updated: February 8, 2026
This Privacy Policy describes how Tiny Chihuahua Shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from tinychihuahuashop.com, or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By accessing or using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we do, we will update the “Last updated” date and post the revised version on the Site.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources in order to provide and improve the Services, fulfill orders, communicate with you, comply with legal obligations, enforce our policies, and protect our business and customers.
Personal Information We Collect
Information You Provide Directly
- Contact details such as your name, email address, phone number, and mailing address
- Order and transaction information including billing and shipping addresses, payment confirmation, and order history
- Account information such as login credentials and preferences
- Customer support communications including messages, emails, and information you choose to share when contacting us
- Reviews and user-generated content such as product reviews, images, or videos you submit
You may choose not to provide certain information, but doing so may limit your ability to use some features of the Services.
Information Collected Automatically
We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies and similar technologies.
This may include IP address, device type, browser information, pages viewed, referring URLs, and interactions with emails or advertisements.
Information from Third Parties
We may receive information from third parties who support our operations, including:
- Shopify and related ecommerce infrastructure providers
- Payment processors who handle transactions on our behalf
- Shipping carriers and fulfillment partners
- Analytics, fraud prevention, and advertising partners
Our store is powered by Shopify, which provides the ecommerce platform that enables us to operate the Services. In certain circumstances, Shopify may process personal information independently from us in order to provide, enhance, and improve its services, including analytics, fraud prevention, and advertising-related features. In those cases, Shopify acts as a separate data controller and is responsible for handling requests related to such processing.
Depending on your location, you may have the right to opt out of certain uses of personal information that are considered “targeted advertising” or the “sale” or “sharing” of personal information under applicable privacy laws. We honor legally recognized opt-out preference signals, such as the Global Privacy Control (GPC), where required. Additional information about Shopify’s data practices and available privacy choices can be found in Shopify’s own privacy disclosures.
Some third-party service providers integrated with our store may receive full order information, including customer details, in order to identify, process, and fulfill the products they are responsible for. This may occur even when an order contains multiple items fulfilled by different partners.
These service providers are authorized to access and use this information solely for fulfillment, operational, support, fraud prevention, and compliance purposes, and not for independent marketing or unrelated activities.
Where required and applicable, we are able to request the deletion of personal information from these providers, subject to legal, contractual, or operational retention requirements.
How We Use Your Personal Information
- Providing Services and Orders. To process payments, fulfill orders, arrange shipping, manage returns or exchanges, and maintain customer accounts.
- Address Verification & Delivery Accuracy. To validate, correct, or confirm shipping addresses and help ensure successful delivery.
- Security & Fraud Prevention. To detect, prevent, investigate, or take action against fraudulent, unauthorized, abusive, or illegal activity.
- Customer Support. To respond to inquiries, provide assistance, and resolve issues.
- Marketing & Advertising. To send promotional communications and display relevant advertising, subject to your preferences and applicable laws.
- Legal & Business Purposes. To comply with legal obligations, enforce our Terms and policies, and protect our rights.
Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve our Site, remember preferences, analyze traffic, and support marketing efforts.
For information about Shopify-related cookies, please see https://www.shopify.com/legal/cookies.
You can manage cookies through your browser settings, though disabling cookies may impact site functionality.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
- With service providers and vendors who assist with payments, shipping, analytics, customer support, fraud prevention, and marketing
- With Shopify and integrated business partners to operate the Services
- When required by law or to respond to legal requests
- In connection with a business transaction such as a merger, acquisition, or restructuring
We do not sell personal information in the traditional sense.
User-Generated Content
If you submit reviews or other content to public areas of the Services, that content may be visible to others. Please exercise caution when sharing personal information publicly.
We are not responsible for how third parties use information you choose to make public.
Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us to request deletion.
Data Security & Retention
We implement reasonable safeguards to protect personal information, but no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.
Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing.
You may opt out of promotional emails at any time by using the unsubscribe link. Transactional emails related to orders may still be sent.
We may need to verify your identity before fulfilling certain requests.
International Data Transfers
Your information may be transferred, stored, and processed outside your country of residence, including in the United States and Canada.
Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses for international data transfers.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Tiny Chihuahua Shop – Privacy Officer
PO BOX 30546 BROSSARD
Brossard, QC J4Z 3E6
Canada
Email: info@tinychihuahuashop.com